Terms of service

Who sells

MYKORA is a brand of Adrenaline Splendor - Produtos Naturais, Lda, NIPC 518602397, Avenida do Atlântico, n.º 16, 14.º Piso, Escritório 8, 1990-019 Lisboa, Portugal. Contact: info@mykora.eu.

Prices

Prices are in euros and include VAT. Shipping is added at checkout, before you pay.

Pre-orders

The three honeys are on pre-order. You pay when you order. Planned dispatch is from 9 December 2026, in the order orders were placed. If we cannot ship by 9 January 2027, we refund you in full, without you asking.

Invoices and payment

Payments are processed by Shopify. Every order receives an invoice from Adrenaline Splendor - Produtos Naturais, Lda (the company behind MYKORA). If you want your NIF on the invoice, add it at checkout.

Cancelling and returns

Until your order ships you can cancel for any reason by writing to info@mykora.eu with your order number. We refund the full amount, shipping included, within 14 days, by the payment method you used. You have 14 days from delivery to withdraw from the purchase without giving a reason. Food can only be returned unopened, with its seal intact. Write to us first; we refund within 14 days of receiving the jars back. Return postage is yours unless the jar arrived damaged.

Complaints

Write to info@mykora.eu. You can also use the electronic complaints book at livroreclamacoes.pt, or an alternative dispute resolution body such as the Centro de Arbitragem de Conflitos de Consumo de Lisboa.