Refund policy

Cancelling before dispatch

Until your order ships you can cancel for any reason by writing to info@mykora.eu with your order number. We refund the full amount, shipping included, within 14 days, by the payment method you used.

After delivery

You have 14 days from delivery to withdraw from the purchase without giving a reason. Food can only be returned unopened, with its seal intact. Write to us first; we refund within 14 days of receiving the jars back. Return postage is yours unless the jar arrived damaged.

Damage in transit

If a jar arrives broken or leaking, send us a photo within 7 days and we send a replacement or refund it, your choice.

Pre-orders

The three honeys are on pre-order. You pay when you order. Planned dispatch is from 9 December 2026, in the order orders were placed. If we cannot ship by 9 January 2027, we refund you in full, without you asking.

Questions: info@mykora.eu